The thing that sent us off on the insurance tizzy was that when I called the family practice doctor that one of my husband's coworkers highly recommended I was told that they were not accepting new patients. My husband had put him down as our PCM with out verifying that he was taking new patients. So, I thought I would find a local pediatrician for the boys so that we could save gas and not have to do the 28 minute drive each way every time the boys needed the care of a doctor.
We have talked to Tricare a number of times and each time we get a very different answer. Yesterday it was a simple form that the doctor's office would have to fill out. The next call there was nothing that they could do. Today it was a form that we could fill out that would exempt the boys from needing a PCM. Then later when my husband called again, he was told that this could not be done. I think the only true piece of information that we have gleaned from this was that the person that told me that the family practice doctor was not accepting new patients was mistaken. I still am unable to wrap my mind around the fact that the local doctors can accept Tricare but not be PCMs. To me that is like saying that we accept a credit card, but you can't actually use it in our store to buy anything.
So now the boys have an appointment to see the family practice doctor next week, it was just not worth the headache to insist on a pediatrician. We had a lot easier time scheduling an appointment to see this doctor which I like, but I am just frustrated with having to do such a long drive when there are plenty of doctors that are closer. I also hope that this doctor can handle Evan and all his needs, after all he is a pretty complicated little guy.